Return & Refund Policy

Store: SelfDefense.fun (operated by MagiUSA LLC)

Effective Date: Insert Date

Returns

  • You may request a return within 30 days of delivery.
  • Items must be unused, in original packaging, and include proof of purchase.
  • Contact us for a Return Authorization before sending any item: [email protected].

Refunds

  • After inspection, we will notify you of approval or denial.
  • Approved refunds are issued to the original payment method within 7–10 business days.

Non-returnable Items

For safety/hygiene reasons, self-defense sprays and certain electronic items may not be returnable once opened, used, or damaged by misuse.

Exchanges for Defects/Damage

If an item arrives defective or damaged, we will replace it at no extra cost. Please email photos of the packaging and product within 7 days of delivery.

Shipping Costs

  • Original shipping charges are non-refundable.
  • Customer pays return shipping unless the return is due to our error or a confirmed defect.
  • For your protection, use a trackable shipping service.

How to Start a Return

  1. Email [email protected] with your order number and reason.
  2. Wait for our Return Authorization and the return address.
  3. Ship the item and share the tracking number.

Contact

MagiUSA LLC
7613 Maple Ave, Pennsauken, NJ 08109, USA
Tel: +1 626 7807028
Email: [email protected]
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